Shipping policy

Processing + Delivery Time:
Standard processing time for most items is 1-2 weeks. However, handmade items may take 4-6 weeks to ship due to the nature of our practice.

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Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Domestic orders will be shipped via USPS.

International orders will ship via DHL or UPS.

Customs Fees & Import Taxes

We are not responsible for any customs fees, tariffs, VAT, or import taxes incurred during or after shipping. These fees are determined by your local government and are the sole responsibility of the buyer.

Contact Us

If you have any questions, or just want to chat, please don't hesitate to reach out to us at team@catnyc.nyc